Frequently Asked Questions

What types of trailers do you sell?

We sell all types of trailers used for construction, freight hauling, hotshot services, farming, landscaping, equipment hauling, toy haulers, and more. The most common categories of trailers we sell are:

How can I get in contact with someone in sales, service, or parts? 

One of the fastest ways to get in contact with us is to call or text us. The phone number to the store nearest you is in our website header, and you can also call 877-753-3257 to be connected to any of our stores. It’s easy to fill out a contact form on our site, and one of our friendly representatives will be in touch with you as soon as possible. You can also find us on all social media sites and YouTube.

What are your hours of operation?

We are open Monday – Friday from 8 am to 5 pm, and Saturday from 8 am to 12 pm. Check our social media or our Google listings for the latest information about our holiday hours. 

What brands of trailers do you sell?

We sell PJ Trailers, Diamond C Trailers, and GoodGuys trailers in open categories. We also sell BCI livestock trailers as well as RC and Compass enclosed trailers.

Do you offer financing? 

Yes, we offer traditional financing as well as Rent to Own with no credit check. We work with several quality lenders to offer a variety of loan terms for personal and business financing options. Our friendly representatives will be happy to guide you through the process to make it easy and simple.

Do you take trade-ins?

Yes, we accept trailers in trade towards a new trailer. You can bring your trailer by for a valuation, or you can send us pictures for an estimate. 

What kind of payment methods do you accept? 

We accept cash, checks, debit cards, credit cards, wire transfers, and ACH deposits. Please note, our credit card processor adds a 3.0% processing fee with all credit card transactions, but this does not apply to debit cards. We reserve the right to electronically convert checks to electronic debits.

How long does it take to order a trailer? 

Orders can take as little as 4 weeks and as long as 4-6 months. Once you've narrowed down the brand of trailer you want and the specific model, our salespeople will be able to provide a more accurate estimated lead time.

Do your trailers have a warranty? 

All of the new trailers we sell have a manufacturer backed warranty included. The length of the warranty and the limitations are specific to the brand of trailer as well as the brands of components used on each specific model.

Do I have to take my trailer back to the dealership where I bought it for warranty repairs? 

We'd love to have you come back so we can help you with the issue, but if that's not a convenient option for you, you can take it to the nearest dealership of that brand, and they can help you out. Both PJ Trailers and Diamond C Trailers have a nationwide presence with hundreds of dealer locations that perform warranty repairs. 

I didn’t buy my trailer from you, can I still take it to you for parts and service?

Absolutely! We welcome all brands of trailers. Our parts and service department is experienced in helping customers with axle replacements, brake repairs, bearing packing, hub oil changes, wiring repair, hydraulic repairs, and more. 

Do you do trailer customization?  

Yes, we can add a variety of accessories like winches, light bars, spare tire brackets, tarp kits, dunnage racks, sliding ratchet tracks, toolboxes, chain racks, and more. If you’re looking for something extra custom, we can get a custom trailer built for your needs. 

Do you rent trailers?

A few of our stores offer rentals. Currently our Greenville, Amarillo, and Waco locations have rental trailers available.